Support

STL’s IT Help Desk provides high-speed attention to your issue at hand and is available when you need it the most.

We understand that your time is money... and your sanity.

Phone Support

Call a Help Desk team member.
309-661-5700

Email Support

Send an email to a Help Desk team member.
support@poweredbystl.com

Change Request

For a change request, such as a new user, change user, add/remove application, or hardware request, etc., please click the link below.

Fill out the form completely, paying close attention to the required fields indicated with an * asterisk, and then hit the "Submit" button.
https://www.poweredbystl.com/change-request/

What I like most about STL is the personal nature of the services.

I have a point person that can assist me and I know that my needs will be considered.

I also have appreciated that when we have had major issues that the team is quick and attentive. When I have had issues, my concerns were listened to, validated and a solution was found.

I appreciated this response instead of just saying ‘It will be ok.’ or ‘We’ll handle it.’

Diane Wolf Regional Office of Education 17