Support
STL’s IT Help Desk provides high-speed attention to your issue at hand and is available when you need it the most.
We understand that your time is money... and your sanity.
Phone Support
Call a Help Desk team member.
309-661-5700
Email Support
Send an email to a Help Desk team member.
support@poweredbystl.com
Remote Desktop Support
Anytime, anywhere access that lets us remotely control your device and help you immediately whether you're around the corner, or across the world. http://control.poweredbystl.com
Change Request
For a change request, such as a new user, change user, add/remove application, or hardware request, etc., please click the link below.
Fill out the form completely, paying close attention to the required fields indicated with an * asterisk, and then hit the "Submit" button.
https://www.poweredbystl.com/change-request/
What I like most about STL is the personal nature of the services.
I have a point person that can assist me and I know that my needs will be considered.
I also have appreciated that when we have had major issues that the team is quick and attentive. When I have had issues, my concerns were listened to, validated and a solution was found.
I appreciated this response instead of just saying ‘It will be ok.’ or ‘We’ll handle it.’